UP TO 50% OFF SNEEZE GUARDS - ELIGIBLE ITEM FOR $500 SMALL BUSINESS REBATE

FAQ

Who are you guys?

Shop Shield is your destination for premium Australian made perspex sneeze guards and protective screens. Our mission is to help businesses around Australia protect their staff and customers by stopping the spread of viral transmission within their community.

As well as protective screens we also provide businesses with automatic hand sanitiser stations, social distancing collateral and decals to help continue the message of practising good hygiene and social distancing. 

Customer satisfaction is at the heart of everything we do and our experience in dealing with custom perspex designs through our network of partners for the last 5 years helps us deliver a superior product that's made to last.

What is a sneeze guard?

Sneeze guards or retail counter guards have been around for donkey's years! They are normally acrylic, plastic or glass screens that are designed to create a protective barrier (you normally see them in restaurants or buffets) and of recent times you’re seeing an uptake in other retail stores such as supermarkets, service stations and pharmacies as we battle to keep staff and customers alike safe from viral transmissions. 

Where do you ship?

We ship Australia wide for a flat rate courier service fee of $29.95 or 
Free Shipping for orders Over $199. 

How long will it take to receive my order?

Once an order is confirmed we aim to dispatch in within 1-2 business days (subject to stock availability). We normally estimate 2-3 business days for the item to arrive to destinations in most capital cities. There may be delays due to the increased demand for postal and courier services around the country due to the COVID-19 pandemic. Contact us at hello@shopshield.com.au so that we may give you an estimated date of delivery. 

What do I need to assemble the sneeze guards?


Absolutely nothing! Everything comes flat-packed and can be set up in minutes with no tools required, the included legs just slot into the screen and it’s good to go!

How do I secure the sneeze guard into place?

Our sneeze guards are a non-invasive solution, meaning that no drilling into counters/ tables is required for assembly of the shield and stands come with non-slip grip included. However, if you're in need of more stability and want to secure the sneeze guard into place, then we suggest that you upgrade to a set of flat legs with your sneeze guard, that way you can either drill or double side tape the stands onto the counter/table. 

Do you guys install?

We sure can! If you're interested in having one of our team install your sneeze guard into place then please reach out and contact us at hello@shopshield.com.au or call us on 0487 003 441.

Can you build custom size screens?

Yes, we totally understand that there’s no one size fits all approach so we can definitely organize a time to come out and see you to provide a custom size sneeze guard quote.  Checkout more about this on our Custom Solutions page.


What if I'm not 100% happy with the product?

We hope that won’t be the case, however rest assured that your satisfaction is our No.1 priority! We offer a 14 Day Money Back Guarantee. You can check out more details in our ‘Returns & Refunds’ page.


If you need to reach out please contact the team at hello@shopshield.com.au or call us on 0487 003 441.